Travel & Hospitality

Enable exceptional travel experiences with Yablo

Use Yablo's shared team inboxes to streamline communication with your team, respond faster to your guests, partners and vendors.

Make every client feel like a VIP

Whether you plan corporate travel or experiences for small groups, Yablo makes client communication your superpower.

Deliver a fast & personalized service

With Yablo, users are able to keep responses accurate and personal while managing 40% more customer inqueries.

High email volume? Fine!

Use Yablo's productivity features like boards, reminders, due dates and assignments to make sure nothing falls through the cracks.

Happy clients bring repeat business

Yablo helps your team to stay focused on delivering a premium experience that brings your clients back for more.


Support customers across email, live chat and more

Yablo works seamlessly across all your communication channels and empowers you with the simplicity of email and the functionality of a ticketing system.

Work together as a team

Collaborate with your coworkers on your customer conversations using Yablo's built-in notes feature. Request help, discuss ideas, and share status updates with your team without the need to forward messages.

With Yablo, you can seamlessly delegate conversations to teammates and teams without losing context or creating multiple copies of the same conversation.

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Yablo Genius

Maximize productivity with the smartest shared inbox. Yablo is AI-powered to assist your team work smarter and collaborate faster.

Yablo Genius streamlines conversation management with AI automation, handling repetitive tasks like conversation assignment, prioritization, summarization, and tagging.

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Live chat for real-time customer support

Meeting the expectations of today's customers requires businesses to provide immediate answers to their queries. Live chat is a frictionless way to deliver fast and efficient support, and it's a proven approach to improve customer experience.

With Yablo's chat widget, you can easily respond to customers in real-time and create long-term relationships by providing instant support. Setting up the widget takes only a few clicks, allowing you to start delivering excellent customer service right away.

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Track, analyze and improve

Monitor team members' productivity to provide coaching and acknowledge top performers. Evaluate the workload distribution among teams to strategize for headcount and staffing planning.

Identify possible bottlenecks in processes that need fixing and spot high performers and ones who need coaching.

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360˚ view on your customers

With Yablo, you can access customer data and previous conversations alongside every message, allowing you to provide faster and more personalized support.

You can easily measure customer satisfaction by adding one-click surveys to your outbound messages. By collecting feedback in real-time, you can gain valuable insights and make data-driven decisions to improve your customer experience.

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Turn customer inquiries into actions

Stop switching between different tools. Yablo brings your collaboration, workflow, and productivity tools all in one place.

Organize customer conversations by owner, priority, due date or any other way you like
Organizing your work is as simple as drag & drop
Keep track of your team's progress and make sure nothing falls through the cracks

Designed for you, built for Microsoft 365

Transform Microsoft 365 into a multi-channel, AI-powered helpdesk.

To Do

Choose a better way to manage your conversations

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