The simple, affordable Front alternative — built for Microsoft 365

Yablo gives you everything you need from a shared inbox — without the complexity. With built-in AI and native Microsoft 365 integration, it’s the faster, smarter way to support your customers.

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Microsoft AppSource
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Yablo overview

Why teams choose Yablo over Front

Discover 5 key reasons why teams are making the switch — and how Yablo helps you simplify, structure, and speed up customer communication.

Everything you need

Get the tools that actually help your team work faster and respond smarter. With Yablo, you’re not paying for features you’ll never use — just the essentials that make a real difference.

Inbox meets workflow

Yablo’s visual board helps you turn cluttered inboxes into organized workflows — so your team can track progress, prioritize faster, and never let a message slip through the cracks.

Works where your team works

Yablo runs inside Outlook and Teams for a seamless user experience. For IT, it’s secure, compliant, and fully integrated with your existing Microsoft 365 setup.

AI that saves you time

Yablo’s AI handles the busywork — from routing messages to tagging and summarizing — so your team can focus on helping customers, not managing conversations.

Get started fast

No steep learning curve or complex configurations. Yablo is easy to roll out and even easier to use, so your team can hit the ground running and focus on customers, not setup.

Our customers love us for good reasons

Mark Johnson

"Yablo is the best shared inbox we've found. It ticks all the boxes, providing all the features we need without any clutter. It's affordable, even as our team grows. Plus, it seamlessly integrates with Microsoft Teams and Outlook, making it easy for our users to navigate."

Mark Johnson

Support Manager

Read our customer stories

Deliver great customer experiences across all channels

Collaborate Seamlessly

Work together without slowing down. Request input, share updates, and discuss ideas — no need to forward emails.

Unify Communication Channels

Reach customers on their preferred channels — email, live chat, WhatsApp, Facebook Messenger, and more.

Unified communication channels

AI & Automations

Let smart workflows do the heavy lifting. Yablo uses AI to automate repetitive tasks, categorize conversations, suggest replies, and prioritize what matters most.

Setup automations to streamline your processes, reduce response times, and ensure nothing slips through the cracks.

Customer Satisfaction

Capture feedback with built-in surveys and measure customer satisfaction in real time.

Track, Analyze, and Improve

Get insights into team performance and workload to plan staffing more effectively.

Spot bottlenecks, optimize processes, and identify top performers — as well as those who could use extra support.

The most visual inbox ever

Say goodbye to cluttered lists. Yablo transforms your inbox into visual boards that help you organize, prioritize, and take action at a glance.

Track conversations like tasks, move them through custom stages, and instantly see what needs attention — no digging required.

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Trusted by 1,000+ teams
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Designed for you, built for Microsoft 365

Transform Microsoft 365 into a multi-channel, AI-powered helpdesk.

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Here's why businesses love Yablo

Get started fast

Yablo’s intuitive interface makes onboarding quick and simple. No steep learning curve, no IT headaches.

We’ve got your back

Our responsive support team is here to help you succeed, with real people who understand your needs.

Seamless experience

Yablo integrates natively with Microsoft 365, so your team can work directly from Outlook, Teams, and beyond.

Microsoft Outlook Store

4.8/5

Score

"Working like a charm!"

Microsoft Teams Store

4.6/5

Score

"Very satisfied with the Yablo services"

Choose a better way to manage your conversations

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