Logistics

The communication command center for modern logistic teams

Prevent inbox traffic jams. Keep your team accountable and on the same page, automate repetitive tasks and communicate like a pro.

Customer logos

Improve customer experience and drive operational efficiency

Whether you get a request for a quote or an order update, you need to be able to respond quickly and accurately to stand out against your competitors. Yablo helps your team deliver a word-class service.

Deliver a fast & personalized service

With Yablo, users are able to keep responses accurate and personal while managing 40% more customer inqueries.

All in one place

Bring all conversations with multiple stakeholders into one platform, so you don’t have to toggle and nothing gets lost.

Work smarter, not harder

Use message templates to quickly answer common questions and snooze messages to bring them back to your attention at the right time.

operations@
quotes@
sales@

As easy as email, as powerful as a helpdesk

Real-time collaboration and AI-powered automation take your customer service to the next level - across all your communication channels.

Our customers love us for good reasons

Sophie Collins

"Being able to deliver a 5-start service is crucial in our business."

"Using Yablo, we've slashed our response time to just 30 minutes, resulting in an all-time high customer satisfaction score."

Sophie Collins

Owner

A game-changing way to manage inbound messages

Collaborate seamlessly

Don’t sacrifice quality or speed. Request help, discuss ideas, and share status updates with your team without the need to forward messages.

Get shared visibility and context, and reply faster and more accurately.

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Automate workflows with ease

Maximize team productivity with the smartest inbox ever.

Use AI to automatically tag, route and assign messages to the right teammate, based on any criteria.

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Unified communication channels

Unify communication channels

Meet your customers where they are and deliver a seamless experience.

Connect email, live chat, WhatsApp, Facebook Messenger and more - so all conversations are managed in one powerful platform.

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Track, analyze and improve

Monitor the performance and workload of your team to strategize for headcount and staffing planning.

Identify possible bottlenecks in processes that need fixing and spot high performers and ones who need coaching.

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Customer satisfaction

Measure customer satisfaction with built-in surveys. Collect feedback in real-time to gain valuable insights and make data-driven decisions to improve your customer experience.

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Turn customer requests into actions

Stop switching between different tools. Turn incoming requests into actions, implement your own workflow, and keep track of your team's progress.

Automatically classify messages by priority and topic, and assign them to the right teammate
Moving messages through your own workflow is as simple as drag & drop
Keep track of your team's progress and make sure nothing falls through the cracks

Designed for you, built for Microsoft 365

Transform Microsoft 365 into a multi-channel, AI-powered helpdesk.

Teams
Outlook
To Do
Planner

Our customers love us

Customer logos

Microsoft Outlook Store

4.8/5

Score

"Working like a charm!"

Microsoft Teams Store

5.0/5

Score

"Very satisfied with the Yablo services"

Choose a better way to manage your conversations

No credit card required. No commitments.