Get your team involved to resolve customer inquiries faster

Leverage the expertise of team members to manage your customer communication at scale. All without leaving your inbox.

Collaborate on customer conversations, in real-time

Stop switching between tools. Add notes to conversations to discuss them with your team, @mention teammates to get them involved and get customer inquiries resolved faster.

Ping team members instantly

Easily grab your team members' attention with just one click by @mentioning them in a conversation.

Team members receive real-time notifications of their @mentions. If they are busy, they can always jump in and reply later.

Assign conversations

Yablo allows you to work on a single, shared copy of each of your conversations so that you can easily coordinate with your team.

Assign conversations to specific teammates to establish clear ownership. This ensures that every conversation is addressed, preventing any overlap where two team members might work on the same task.

Work across teams

Handling customer requests is often a cross-team effort. A request that is sent to Support, might require the help of Engineering and Finance to get the job done.

Use Yablo to seamlessly move conversations from one team to another without losing any context or creating separate copies of the same conversation.

Your most visual inbox ever

Boards represent workflows. They're where information is shared and great teamwork happens. Boards give everyone a shared perspective on the work getting done and what still needs to get done.


Boards in Yablo are made up of cards – they’re smaller components of a workflow and can respresent conversations as well as tasks and notes.

Each card can be assigned to team members, assigned due dates and priorities, or be moved across different lists and boards.


Use lists for the different stages of a conversation. Start as simple as To Reply, To Review, or build a workflow custom fit to your team's needs.

The only limitation is your imagination 💡!

Our customers love us

Microsoft Outlook Store



"Working like a charm!"

Microsoft Teams Store



"Very satisfied with the Yablo services"

Choose a better way to manage your conversations

No credit card required. No commitments.