Multi-Channel Inbox

Meet your customers on their terms, no matter the channel

Consolidate messages from all your communication channels — email, SMS, live chat, WhatsApp — all within Yablo.

As easy as email, as powerful as a helpdesk

Real-time collaboration and AI-powered automation take your customer service to the next level - across all your communication channels.

All customer conversations in one place

Add all your customer communication channels to Yablo and share them with your team. Connect group emails like support@ and sales@, or go beyond email and connect other channels such as SMS.

Ensure visibility into the status and ownership of each conversation: assign conversations, schedule work using due dates and reminders, and close conversations to mark them as done.

Your most visual inbox ever

Your inbox might get a mess very quickly. It often ends up a a long list of read and unread emails, with few tools to help you stay organized.

Use Yablo to turn your inbox from a simple list into a full-featured board and organize your conversations by owner, due date, priority, or implement your own workflow.

Never miss a message again

Set reminders on conversations so you never forget to get back to your customer. When you set a reminder, Yablo will move the conversation out of your way and brings it back to your attention at the right moment.

You can use reminders on your outgoing messages as well. You didn't receive a response to your question? No problem, Yablo notifies you and helps you to follow up.

Share emails from your personal mailbox

Sharing email conversations from your personal inbox with your team becomes a breeze with Yablo.

Unlike forwarding emails, you and your team are working on a single copy of the email conversation when using Yablo. Say goodbye to email threads scattered all over the place. With Yablo you are always on the same page.

Our customers love us for good reasons

Sophie Collins

"Being able to deliver a 5-start service is crucial in our business."

"Using Yablo, we've slashed our response time to just 30 minutes, resulting in an all-time high customer satisfaction score."

Sophie Collins


Make it effortless to get in touch with you

In today's fast-paced world, customers expect instant answers and live chat is an effortless way to provide them. With Yablo's chat widget, setting up a live chat on your website is a breeze.

With Yablo's combination of email support and live chat within Microsoft 365, your team can say goodbye to the hassle of learning new tools or constantly switching between them. This means more time spent on serving customers and getting the job done.

Effortless collaboration

Each support conversation presents an opportunity to turn customers into loyal advocates. Yablo's team inbox enables you to seize that opportunity.

Choose a better way to manage your conversations

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