Streamline customer communication and deliver exceptional service at scale

Manage all your customer conversations in one AI-powered platform, fully integrated into Microsoft 365.

Trusted by over 1000 companies across the world

Support customers across email, live chat and more

Yablo works seamlessly across all your communication channels and empowers you with the simplicity of email and the functionality of a ticketing system.

Our customers love us for good reasons

Sophie Collins

"We struggled significantly with confusion and things falling through the cracks because nobody knew what actions other people had taken (or not taken) on client communications."

"Yablo is exactly what we needed! We highly recommend you try it out. It changed our team dynamics and client service level overnight."

Sophie Collins


Work together as a team

Collaborate with your coworkers on your customer conversations using Yablo's built-in notes feature. Request help, discuss ideas, and share status updates with your team without the need to forward messages.

With Yablo, you can seamlessly delegate conversations to teammates and teams without losing context or creating multiple copies of the same conversation.

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Yablo Genius

Maximize productivity with the smartest shared inbox. Yablo is AI-powered to assist your team work smarter and collaborate faster.

Yablo Genius streamlines conversation management with AI automation, handling repetitive tasks like conversation assignment, prioritization, summarization, and tagging.

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Live chat for real-time customer support

Meeting the expectations of today's customers requires businesses to provide immediate answers to their queries. Live chat is a frictionless way to deliver fast and efficient support, and it's a proven approach to improve customer experience.

With Yablo's chat widget, you can easily respond to customers in real-time and create long-term relationships by providing instant support. Setting up the widget takes only a few clicks, allowing you to start delivering excellent customer service right away.

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Track, analyze and improve

Monitor team members' productivity to provide coaching and acknowledge top performers. Evaluate the workload distribution among teams to strategize for headcount and staffing planning.

Identify possible bottlenecks in processes that need fixing and spot high performers and ones who need coaching.

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360˚ view on your customers

With Yablo, you can access customer data and previous conversations alongside every message, allowing you to provide faster and more personalized support.

You can easily measure customer satisfaction by adding one-click surveys to your outbound messages. By collecting feedback in real-time, you can gain valuable insights and make data-driven decisions to improve your customer experience.

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Turn customer inquiries into actions

Stop switching between different tools. Yablo brings your collaboration, workflow, and productivity tools all in one place.

Organize customer conversations by owner, priority, due date or any other way you like
Organizing your work is as simple as drag & drop
Keep track of your team's progress and make sure nothing falls through the cracks

Designed for you, built for Microsoft 365

Transform Microsoft 365 into a multi-channel, AI-powered helpdesk.

To Do

Our customers love us

Microsoft Outlook Store



"Working like a charm!"

Microsoft Teams Store



"Very satisfied with the Yablo services"

Choose a better way to manage your conversations

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