Smarter communication. Stronger teams. Happier clients.
Yablo brings all your client messages into one place, keeps your team coordinated, and ensures no client is left waiting.
Why structural engineering firms choose Yablo
Yablo helps engineering teams keep every conversation on track — from drawings to site inspections to final handover.
All your conversations in one place
From emails and text messages to WhatsApp and more — Yablo brings all your communication into one organized hub, so nothing gets lost.
Clear ownership of every task
Easily assign every email, RFI, or issue to the right engineer or manager, so everyone knows exactly who’s handling what — no confusion, no missed deadlines, and no duplicate replies.
Works with the tools you already trust
Yablo integrates seamlessly with Microsoft 365, Outlook, and Teams — so your team can hit the ground running without learning a completely new system.
See progress at a glance
Turn your inbox into a visual board & dashboard that shows what’s completed, what’s in progress, and what needs attention — no more guessing.
Never let customer requests slip through the cracks
From zero to productive in no time
Yablo works right where your team already does — so setup is fast, and everyone’s on board from day one.
Outgrown your shared mailbox? Here’s what Yablo unlocks.
Stop juggling emails and hoping nothing slips through the cracks.
Yablo gives your team the tools shared mailboxes are missing — so you can stay on top of every customer conversation.
| Shared Mailbox | Yablo | |
|---|---|---|
Assign emails to team members Make it clear who’s handling what — no more guessing or double-replies. | ||
Easy handover between teams Pass conversations to teams seamlessly — no messy forwards. | ||
Notes and @mentions Add private notes & @mentions to discuss customer requests in real-time. | ||
Shared drafts Write and approve replies together — no more version chaos. | ||
Collision detection Stop teammates from stepping on each other — Yablo shows who’s already replying. | ||
Message templates Save and reuse reply templates to respond faster and stay consistent. | ||
Boards Turn your inbox into a visual board — track progress at a glance. | ||
Analytics & reporting See how your team’s doing and where you can improve. | ||
Customer satisfaction surveys Hear directly from customers with simple, built-in surveys. | ||
AI-powered automations Let AI handle the busywork — routing, tagging, summarizing, even suggesting replies. | ||
Centralize all your communication channels Manage email, chat, WhatsApp, and more — all in one place. |
Yablo has completely transformed the way we manage customer communications at Northern Consulting Engineers. Having a centralized platform to track all conversations, collaborate seamlessly, and maintain a comprehensive project history has been a game-changer for our business.
Tim Messer
Director, NCE
How Yablo helps each team thrive
Tools tailored for the way structural engineering teams work — so every role can focus on what they do best.
Project Delivery
Engineering teams can instantly assign RFIs, drawing revisions, and site issues to the right person so nothing stalls.
Updates flow seamlessly between office and field and visual boards make it easy to track conversations through custom stages.
Team members can add notes and @mention colleagues to clarify next steps — all without cluttering client-facing emails.
Client & Contractor Support
Your team can centralize all warranty, punch list, and support requests in one shared inbox.
Templates and AI-suggested replies make it fast and easy to handle common questions with professionalism and consistency.
Track every follow-up to ensure no question goes unanswered, and measure client satisfaction with built-in surveys and analytics.
Bidding & Estimating
Keep communication around proposals, estimates, and change orders organized and assigned to the right estimator or engineer.
Track progress through simple stages, collaborating seamlessly with project managers, architects, and clients to craft accurate, timely responses.
Save time with templates and work together effortlessly — so your team can reply quickly and professionally without missing a detail.
Turn chaos into clarity with visual boards
Say goodbye to cluttered lists. Yablo transforms your inbox into visual boards that help you organize, prioritize, and take action at a glance.
Track conversations like tasks, move them through custom stages, and instantly see what needs attention — no digging required.
Designed for you, built for Microsoft 365
Yablo works beautifully on its own — but it really shines when integrated with the tools your team already uses every day.
Run Yablo directly inside Outlook and Microsoft Teams, and connect it with the rest of your Microsoft 365 suite.
Why Teams Choose Yablo
Visual and Organized
Made for SMBs
Seamless in Microsoft 365
Microsoft Outlook Store
4.8/5
"Working like a charm!"
Microsoft Teams Store
4.7/5
"Very satisfied with the Yablo services"
Choose a better way to manage your conversations
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