Yablo for Engineering & Construction

Meet customer expectations with fast, frequent, and accurate responses

Yablo is a communication platform that helps teams collaborate seamlessly, reply faster, and ensure a top-notch customer service.

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Turn your customer service into a well-oiled machine

From quotes to calculations to pricing questions, you need to be able to respond quickly and accurately to stand out against your competitors. Yablo helps your team deliver a word-class service.

Everyone on the same page

Coordinate behind-the-scenes with internal messaging capabilities, so you can provide fast and accurate answers to your customers.

Resolve issues swiftly

Impress your customers with fast, accurate assistance on every question or obstacle.

Keep customers coming back for more

Provide customer service that leaves a lasting impression, transforming one-time buyers into lifelong customers.


As easy as email, as powerful as a helpdesk

Real-time collaboration and AI-powered automation take your customer service to the next level - across all your communication channels.

Our customers love us for good reasons

Jane Smith

"Yablo's automation and collaboration features are total lifesavers! Being able to automate tasks like assignments and conversation tagging frees up so much of our time and energy."

"It's like having an extra pair of hands on the team, making our workflow smoother and more efficient."

Jane Smith

Customer Service Representative

A game-changing way to manage inbound messages

Collaborate seamlessly

Don’t sacrifice quality or speed. Request help, discuss ideas, and share status updates with your team without the need to forward messages.

Get shared visibility and context, and reply faster and more accurately.

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Automate workflows with ease

Maximize team productivity with the smartest inbox ever.

Use AI to automatically tag, route and assign messages to the right teammate, based on any criteria.

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Unified communication channels

Unify communication channels

Meet your customers where they are and deliver a seamless experience.

Connect email, live chat, WhatsApp, Facebook Messenger and more - so all conversations are managed in one powerful platform.

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Track, analyze and improve

Monitor the performance and workload of your team to strategize for headcount and staffing planning.

Identify possible bottlenecks in processes that need fixing and spot high performers and ones who need coaching.

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Customer satisfaction

Measure customer satisfaction with built-in surveys. Collect feedback in real-time to gain valuable insights and make data-driven decisions to improve your customer experience.

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Turn customer requests into actions

Stop switching between different tools. Turn incoming requests into actions, implement your own workflow, and keep track of your team's progress.

Automatically classify messages by priority and topic, and assign them to the right teammate
Moving messages through your own workflow is as simple as drag & drop
Keep track of your team's progress and make sure nothing falls through the cracks

Designed for you, built for Microsoft 365

Transform Microsoft 365 into a multi-channel, AI-powered helpdesk.

To Do

Our customers love us

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Microsoft Outlook Store



"Working like a charm!"

Microsoft Teams Store



"Very satisfied with the Yablo services"

Choose a better way to manage your conversations

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