The communication command center for modern logistic teams
Prevent inbox traffic jams. Keep your team accountable and on the same page, automate repetitive tasks and communicate like a pro.
Improve customer experience and drive operational efficiency
Whether you get a request for a quote or an order update, you need to be able to respond quickly and accurately to stand out against your competitors. Yablo helps your team deliver a word-class service.
Deliver a fast & personalized service
With Yablo, users are able to keep responses accurate and personal while managing 40% more customer inqueries.
All in one place
Bring all conversations with multiple stakeholders into one platform, so you don’t have to toggle and nothing gets lost.
Work smarter, not harder
Use message templates to quickly answer common questions and snooze messages to bring them back to your attention at the right time.
operations@quotes@sales@As easy as email, as powerful as a helpdesk
Real-time collaboration and AI-powered automation take your customer service to the next level - across all your communication channels.
Our customers love us for good reasons
"Being able to deliver a 5-start service is crucial in our business."
"Using Yablo, we've slashed our response time to just 30 minutes, resulting in an all-time high customer satisfaction score."
Sophie Collins
Owner
A game-changing way to manage inbound messages
Collaborate seamlessly
Don’t sacrifice quality or speed. Request help, discuss ideas, and share status updates with your team without the need to forward messages.
Get shared visibility and context, and reply faster and more accurately.
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Automate workflows with ease
Maximize team productivity with the smartest inbox ever.
Use AI to automatically tag, route and assign messages to the right teammate, based on any criteria.
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Unify communication channels
Meet your customers where they are and deliver a seamless experience.
Connect email, live chat, WhatsApp, Facebook Messenger and more - so all conversations are managed in one powerful platform.
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Track, analyze and improve
Monitor the performance and workload of your team to strategize for headcount and staffing planning.
Identify possible bottlenecks in processes that need fixing and spot high performers and ones who need coaching.
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Customer satisfaction
Measure customer satisfaction with built-in surveys. Collect feedback in real-time to gain valuable insights and make data-driven decisions to improve your customer experience.
Learn moreTurn customer requests into actions
Stop switching between different tools. Turn incoming requests into actions, implement your own workflow, and keep track of your team's progress.
Designed for you, built for Microsoft 365
Transform Microsoft 365 into a multi-channel, AI-powered helpdesk.
Our customers love us
Microsoft Outlook Store
4.8/5
"Working like a charm!"
Microsoft Teams Store
5.0/5
"Very satisfied with the Yablo services"
Choose a better way to manage your conversations
No credit card required. No commitments.