Whether you get a request for a quote or an order update, you need to be able to respond quickly and accurately to stand out against your competitors. Yablo helps your team deliver a word-class service.
With Yablo, users are able to keep responses accurate and personal while managing 40% more customer inqueries.
Bring all conversations with multiple stakeholders into one platform, so you don’t have to toggle and nothing gets lost.
Use message templates to quickly answer common questions and snooze messages to bring them back to your attention at the right time.
Yablo works seamlessly across all your communication channels and empowers you with the simplicity of email and the functionality of a ticketing system.
Collaborate with your coworkers on your customer conversations using Yablo's built-in notes feature. Request help, discuss ideas, and share status updates with your team without the need to forward messages.
With Yablo, you can seamlessly delegate conversations to teammates and teams without losing context or creating multiple copies of the same conversation.Learn more
Maximize productivity with the smartest shared inbox. Yablo is AI-powered to assist your team work smarter and collaborate faster.
Yablo Genius streamlines conversation management with AI automation, handling repetitive tasks like conversation assignment, prioritization, summarization, and tagging.Learn more
Meeting the expectations of today's customers requires businesses to provide immediate answers to their queries. Live chat is a frictionless way to deliver fast and efficient support, and it's a proven approach to improve customer experience.
With Yablo's chat widget, you can easily respond to customers in real-time and create long-term relationships by providing instant support. Setting up the widget takes only a few clicks, allowing you to start delivering excellent customer service right away.Learn more
Monitor team members' productivity to provide coaching and acknowledge top performers. Evaluate the workload distribution among teams to strategize for headcount and staffing planning.
Identify possible bottlenecks in processes that need fixing and spot high performers and ones who need coaching.Learn more
With Yablo, you can access customer data and previous conversations alongside every message, allowing you to provide faster and more personalized support.
You can easily measure customer satisfaction by adding one-click surveys to your outbound messages. By collecting feedback in real-time, you can gain valuable insights and make data-driven decisions to improve your customer experience.Learn more
Stop switching between different tools. Yablo brings your collaboration, workflow, and productivity tools all in one place.
Transform Microsoft 365 into a multi-channel, AI-powered helpdesk.
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