Omni-Channel Inbox

Centralize all your channels to deliver exceptional support

Email, SMS, chat, Messenger, WhatsApp — wherever your customers are, Yablo brings it all together so you never miss a beat.

All your channels in one powerful platform

Centralize every customer conversation in one platform. Your team works more efficiently, while your customers get a seamless experience.

Yablo and WhatsApp

Clear Ownership

Make ownership crystal clear by assigning conversations to the right teammate — so nothing slips through the cracks and no one doubles up on the same task.

Seamless Handoffs

Effortlessly pass conversations between teams without losing context or creating duplicates — everyone stays aligned, every step of the way.

Shared Drafts

Work together on email replies by drafting responses your team can edit in real-time — no more Ccs, no messy forwards.

Respond Faster with Shared Templates

Create, save, and share templates with your team to quickly handle repetitive questions—just a few clicks, and you’re ready to reply.

Our customers love us for good reasons

Sophie Collins

"Being able to deliver a 5-star service is crucial in our business."

"Using Yablo, we've slashed our response time to just 30 minutes, resulting in an all-time high customer satisfaction score."

Sophie Collins

Owner

Connect instantly. No extra tools needed.

Customers want quick answers — live chat makes it easy to deliver. With Yablo’s chat widget, adding real-time support to your website takes minutes.

And because Yablo brings chat and email together inside Microsoft 365, your team can support customers without juggling tools or changing how they work. It’s faster for them, and effortless for you.

One unified experience for every channel

No matter how your customers reach out, your team handles it all in one consistent way. Every conversation flows through the same collaborative workspace, backed smart AI automations and actionable analytics.

So while your channels stay flexible, your process stays seamless.

Choose a better way to manage your conversations

No credit card required. No commitments.