The Hiver alternative that feels right at home in Microsoft 365
Yablo works natively in Outlook and Teams, giving your team everything they need to manage customer conversations — a shared inbox, AI-driven workflows, and seamless collaboration.
Why teams choose Yablo over Hiver
Discover 5 key reasons why teams are making the switch — and how Yablo helps you simplify, structure, and speed up customer communication.
Made for Microsoft 365
While Hiver is built around Google Workspace, Yablo is natively integrated with Microsoft 365 — including Outlook and Microsoft Teams. No switching tools, no awkward workarounds.
More than a shared inbox
Yablo’s visual board helps you turn cluttered inboxes into organized workflows — so your team can track progress, prioritize faster, and never let a message slip through the cracks.
AI that does the heavy lifting
From smart routing and auto-tagging to instant conversation summaries, Yablo’s AI saves your team hours every week — and it’s included by default, no add-ons required.
Outlook, upgraded for teamwork
Keep your personal inbox in Outlook while managing shared customer conversations in Yablo. Thanks to our native Outlook integration, there’s no need to switch tools.
Get started fast
No steep learning curve or complex configurations. Yablo is easy to roll out and even easier to use, so your team can hit the ground running and focus on customers, not setup.
Never let customer requests slip through the cracks
From zero to productive in no time
Yablo works right where your team already does — so setup is fast, and everyone’s on board from day one.
Our customers love us for good reasons
From faster replies to happier customers, see how SMBs are transforming their customer service with Yablo.
"Giving our customers 5-star service is super important to us, and Yablo makes it so much easier. We’ve cut our response time to just 30 minutes, and our customer satisfaction has never been higher."
"It keeps our team on the same page and our customers happy — couldn’t ask for more!"
Sophie Collins
Owner
"Yablo is a total game-changer! I can talk to teammates and reply to clients all from one place — no more bouncing between email and WhatsApp. It feels like having my own command center. Everything’s just easier now!"
Adam Williams
Support Operations Manager
"Yablo’s automation and collaboration tools are absolute lifesavers! Automating things like assignments and tagging saves us so much time and energy."
"It’s like having an extra pair of hands on the team — everything runs way smoother and more efficiently now."
Jane Smith
Customer Service Representative
"Yablo is a dream to use! It’s really user-friendly, so getting new team members up to speed is easy. Plus, their support team is super responsive and great to work with."
"I can’t recommend Yablo enough!"
Mark Johnson
Support Manager
"Yablo is the best shared inbox we’ve come across. It has all the features we need without any of the clutter — and it’s affordable, even as our team grows. The integration with Microsoft Teams and Outlook makes it super easy for everyone to use."
Marte Lunde
Support Team Lead
Turn chaos into clarity with visual boards
Say goodbye to cluttered lists. Yablo transforms your inbox into visual boards that help you organize, prioritize, and take action at a glance.
Track conversations like tasks, move them through custom stages, and instantly see what needs attention — no digging required.
Designed for you, built for Microsoft 365
Yablo works beautifully on its own — but it really shines when integrated with the tools your team already uses every day.
Run Yablo directly inside Outlook and Microsoft Teams, and connect it with the rest of your Microsoft 365 suite.
Why Teams Choose Yablo
Visual and Organized
Made for SMBs
Seamless in Microsoft 365
Microsoft Outlook Store
4.8/5
"Working like a charm!"
Microsoft Teams Store
4.7/5
"Very satisfied with the Yablo services"
Choose a better way to manage your conversations
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