Your customer communication command center to deliver exceptional service at scale
Manage all your customer conversations in one AI-powered platform, fully integrated into Microsoft 365.
As easy as email, as powerful as a helpdesk
Real-time collaboration and AI-powered automation take your customer service to the next level - across all your communication channels.
Our customers love us for good reasons
A game-changing way to manage inbound messages
Collaborate seamlessly
Don’t sacrifice quality or speed. Request help, discuss ideas, and share status updates with your team without the need to forward messages.
Get shared visibility and context, and reply faster and more accurately.
Learn moreAutomate workflows with ease
Maximize team productivity with the smartest inbox ever.
Use AI to automatically tag, route and assign messages to the right teammate, based on any criteria.
Learn moreUnify communication channels
Meet your customers where they are and deliver a seamless experience.
Connect email, live chat, WhatsApp, Facebook Messenger and more - so all conversations are managed in one powerful platform.
Learn moreTrack, analyze and improve
Monitor the performance and workload of your team to strategize for headcount and staffing planning.
Identify possible bottlenecks in processes that need fixing and spot high performers and ones who need coaching.
Learn moreCustomer satisfaction
Measure customer satisfaction with built-in surveys. Collect feedback in real-time to gain valuable insights and make data-driven decisions to improve your customer experience.
Learn moreTurn customer requests into actions
Stop switching between different tools. Turn incoming requests into actions, implement your own workflow, and keep track of your team's progress.
Designed for you, built for Microsoft 365
Transform Microsoft 365 into a multi-channel, AI-powered helpdesk.
Our customers love us
Microsoft Outlook Store
4.8/5
"Working like a charm!"
Microsoft Teams Store
5.0/5
"Very satisfied with the Yablo services"
Choose a better way to manage your conversations
No credit card required. No commitments.