Smarter communication. Stronger teams. Happier clients.
Yablo is the AI-powered customer service hub for Microsoft 365 — visual, simple, and built for SMBs.
Never let customer requests slip through the cracks
From zero to productive in no time
Yablo works right where your team already does — so setup is fast, and everyone’s on board from day one.
Outgrown your shared mailbox? Here’s what Yablo unlocks.
Stop juggling emails and hoping nothing slips through the cracks.
Yablo gives your team the tools shared mailboxes are missing — so you can stay on top of every customer conversation.
| Shared Mailbox | Yablo | |
|---|---|---|
Assign emails to team members Make it clear who’s handling what — no more guessing or double-replies. | ||
Easy handover between teams Pass conversations to teams seamlessly — no messy forwards. | ||
Notes and @mentions Add private notes & @mentions to discuss customer requests in real-time. | ||
Shared drafts Write and approve replies together — no more version chaos. | ||
Collision detection Stop teammates from stepping on each other — Yablo shows who’s already replying. | ||
Message templates Save and reuse reply templates to respond faster and stay consistent. | ||
Boards Turn your inbox into a visual board — track progress at a glance. | ||
Analytics & reporting See how your team’s doing and where you can improve. | ||
Customer satisfaction surveys Hear directly from customers with simple, built-in surveys. | ||
AI-powered automations Let AI handle the busywork — routing, tagging, summarizing, even suggesting replies. | ||
Centralize all your communication channels Manage email, chat, WhatsApp, and more — all in one place. |
Our customers love us for good reasons
From faster replies to happier customers, see how SMBs are transforming their customer service with Yablo.
"Giving our customers 5-star service is super important to us, and Yablo makes it so much easier. We’ve cut our response time to just 30 minutes, and our customer satisfaction has never been higher."
"It keeps our team on the same page and our customers happy — couldn’t ask for more!"
Sophie Collins
Owner
"Yablo is a total game-changer! I can talk to teammates and reply to clients all from one place — no more bouncing between email and WhatsApp. It feels like having my own command center. Everything’s just easier now!"
Adam Williams
Support Operations Manager
"Yablo’s automation and collaboration tools are absolute lifesavers! Automating things like assignments and tagging saves us so much time and energy."
"It’s like having an extra pair of hands on the team — everything runs way smoother and more efficiently now."
Jane Smith
Customer Service Representative
"Yablo is a dream to use! It’s really user-friendly, so getting new team members up to speed is easy. Plus, their support team is super responsive and great to work with."
"I can’t recommend Yablo enough!"
Mark Johnson
Support Manager
"Yablo is the best shared inbox we’ve come across. It has all the features we need without any of the clutter — and it’s affordable, even as our team grows. The integration with Microsoft Teams and Outlook makes it super easy for everyone to use."
Marte Lunde
Support Team Lead
Turn chaos into clarity with visual boards
Say goodbye to cluttered lists. Yablo transforms your inbox into visual boards that help you organize, prioritize, and take action at a glance.
Track conversations like tasks, move them through custom stages, and instantly see what needs attention — no digging required.
Designed for you, built for Microsoft 365
Yablo works beautifully on its own — but it really shines when integrated with the tools your team already uses every day.
Run Yablo directly inside Outlook and Microsoft Teams, and connect it with the rest of your Microsoft 365 suite.
Why Teams Choose Yablo
Visual and Organized
Made for SMBs
Seamless in Microsoft 365
Microsoft Outlook Store
4.8/5
"Working like a charm!"
Microsoft Teams Store
4.7/5
"Very satisfied with the Yablo services"
Choose a better way to manage your conversations
No credit card required. No commitments.