Ecommerce

Deliver an exceptional customer service

Customer service is the new marketing. Use Yablo to beat the competition by delivering outstanding customer experiences.

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Trusted by 1,000+ teams
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Turn emails into happy customers

Grow your business through personalized customer support. Yablo helps your team deliver exceptional customer service, improve customer retention, and boost profits.

Deliver a fast & personalized service

With Yablo, users are able to keep responses accurate and personal while managing 40% more customer inqueries.

All in one place

Bring all conversations with multiple stakeholders into one platform, so you don’t have to toggle and nothing gets lost.

Work smarter, not harder

Use message templates to quickly answer common questions and snooze messages to bring them back to your attention at the right time.

As easy as email, as powerful as a helpdesk

Real-time collaboration and AI-powered automation take your customer service to the next level - across all your communication channels.

Yablo overview

Deliver great customer experiences across all channels

Collaborate Seamlessly

Work together without slowing down. Request input, share updates, and discuss ideas — no need to forward emails.

Unify Communication Channels

Reach customers on their preferred channels — email, live chat, WhatsApp, Facebook Messenger, and more.

Unified communication channels

AI & Automations

Let smart workflows do the heavy lifting. Yablo uses AI to automate repetitive tasks, categorize conversations, suggest replies, and prioritize what matters most.

Setup automations to streamline your processes, reduce response times, and ensure nothing slips through the cracks.

Customer Satisfaction

Capture feedback with built-in surveys and measure customer satisfaction in real time.

Track, Analyze, and Improve

Get insights into team performance and workload to plan staffing more effectively.

Spot bottlenecks, optimize processes, and identify top performers — as well as those who could use extra support.

Our customers love us for good reasons

Sophie Collins

"Being able to deliver a 5-star service is crucial in our business."

"Using Yablo, we've slashed our response time to just 30 minutes, resulting in an all-time high customer satisfaction score."

Sophie Collins

Owner

Read our customer stories

The most visual inbox ever

Say goodbye to cluttered lists. Yablo transforms your inbox into visual boards that help you organize, prioritize, and take action at a glance.

Track conversations like tasks, move them through custom stages, and instantly see what needs attention — no digging required.

Boards

Designed for you, built for Microsoft 365

Transform Microsoft 365 into a multi-channel, AI-powered helpdesk.

Teams
Outlook
To Do
Planner

Here's why businesses love Yablo

Get started fast

Yablo’s intuitive interface makes onboarding quick and simple. No steep learning curve, no IT headaches.

We’ve got your back

Our responsive support team is here to help you succeed, with real people who understand your needs.

Seamless experience

Yablo integrates natively with Microsoft 365, so your team can work directly from Outlook, Teams, and beyond.

Microsoft Outlook Store

4.8/5

Score

"Working like a charm!"

Microsoft Teams Store

4.6/5

Score

"Very satisfied with the Yablo services"

Choose a better way to manage your conversations

No credit card required. No commitments.

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