Basics
5 ways to elevate customer communication and deliver exceptional service.
In Yablo, Inboxes and Channels are key. But what do they mean? Let's break it down!
Use notes and @mentions in Yablo to supercharge your team collaboration.
Discover how to use boards to work more effectively with your team.
Keep your team aligned by merging related threads and splitting offside topics with ease.
Boost your team's efficiency with these 5 productivity tips.
Channels
Mastering shared mailbox management: Tips for seamless team collaboration.
Go beyond email and integrate SMS into a single platform.
Bring all your customer communication channels into one place, including WhatsApp.
Learn how to add Facebook Messenger as a channel to Yablo.
AI & Automations
Automatically tag, schedule and prioritize incoming messages.
Route incoming messages to the right team members to streamline your customer service.
Meet Yablo Genius — your personal writing assistant in action!
Learn how to save time with message templates and deliver a consistent experience.
Analytics
Use Yablo's built-in analytics to continuously improve your customer service.
Collect feedback, monitor satisfaction, and boost your customer service performance.
Contacts
Get a 360-degree view of your customers with Contacts in Yablo.
Keep track of extra customer details by using custom attributes on Contacts.
Integrations
Seamlessly integrate Yablo with Microsoft Outlook.
Choose a better way to manage your conversations
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