In today's fast-paced world, customers expect instant answers and live chat is an effortless way to provide them. With Yablo's chat widget, setting up a live chat on your website is a breeze and it's not just a means to resolve customer queries, but also an opportunity to demonstrate your dedication to customer satisfaction in real-time.
With Yablo's combination of email support and live chat within Microsoft 365, your team can say goodbye to the hassle of learning new tools or constantly switching between them. This means more time spent on serving customers and getting the job done.
Each support conversation presents an opportunity to turn customers into loyal advocates. Yablo's team inbox enables you to seize that opportunity.
@mention team members in one click on a conversation and get their attention instantly.
Team members receive real-time notifications of their @mentions. If they are busy, they can always jump in and reply later.
Yablo allows you to work on a single, shared copy of each of your conversations so that you can easily coordinate with your team.
Assign conversations to teammates so everyone knows who is responsible. Clear ownership ensures no conversations are left unanswered or two team members start working on the same conversation.
Handling customer requests is often a cross-team effort. A request that is sent to Support, might require the help of Engineering and Finance to get the job done.
Use Yablo to seamlessly move conversations from one team to another without losing any context or creating separate copies of the same conversation.
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"Working like a charm!"
5.0/5
"Very satisfied with the Yablo services"
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