Live chat for real-time customer support
Use Yablo Messenger to respond instantly to customers on your website. Set up only takes a few clicks.
Connect instantly. No extra tools needed.
Customers want quick answers — live chat makes it easy to deliver. With Yablo’s chat widget, adding real-time support to your website takes minutes.
And because Yablo brings chat and email together inside Microsoft 365, your team can support customers without juggling tools or changing how they work. It’s faster for them, and effortless for you.
Our customers love us for good reasons
From faster replies to happier customers, see how SMBs are transforming their customer service with Yablo.
"Giving our customers 5-star service is super important to us, and Yablo makes it so much easier. We’ve cut our response time to just 30 minutes, and our customer satisfaction has never been higher."
"It keeps our team on the same page and our customers happy — couldn’t ask for more!"
Sophie Collins
Owner
"Yablo is a total game-changer! I can talk to teammates and reply to clients all from one place — no more bouncing between email and WhatsApp. It feels like having my own command center. Everything’s just easier now!"
Adam Williams
Support Operations Manager
"Yablo’s automation and collaboration tools are absolute lifesavers! Automating things like assignments and tagging saves us so much time and energy."
"It’s like having an extra pair of hands on the team — everything runs way smoother and more efficiently now."
Jane Smith
Customer Service Representative
"Yablo is a dream to use! It’s really user-friendly, so getting new team members up to speed is easy. Plus, their support team is super responsive and great to work with."
"I can’t recommend Yablo enough!"
Mark Johnson
Support Manager
"Yablo is the best shared inbox we’ve come across. It has all the features we need without any of the clutter — and it’s affordable, even as our team grows. The integration with Microsoft Teams and Outlook makes it super easy for everyone to use."
Marte Lunde
Support Team Lead
One unified experience for every channel
No matter how your customers reach out, your team handles it all in one consistent way. Every conversation flows through the same collaborative workspace, backed smart AI automations and actionable analytics.
So while your channels stay flexible, your process stays seamless.
Clear Ownership
Make ownership crystal clear by assigning conversations to the right teammate — so nothing slips through the cracks and no one doubles up on the same task.
Seamless Handoffs
Effortlessly pass conversations between teams without losing context or creating duplicates — everyone stays aligned, every step of the way.
Shared Drafts
Work together on email replies by drafting responses your team can edit in real-time — no more Ccs, no messy forwards.
Respond Faster with Shared Templates
Create, save, and share templates with your team to quickly handle repetitive questions—just a few clicks, and you’re ready to reply.
Designed for you, built for Microsoft 365
Yablo works beautifully on its own — but it really shines when integrated with the tools your team already uses every day.
Run Yablo directly inside Outlook and Microsoft Teams, and connect it with the rest of your Microsoft 365 suite.
Why Teams Choose Yablo
Visual and Organized
Made for SMBs
Seamless in Microsoft 365
Microsoft Outlook Store
4.8/5
"Working like a charm!"
Microsoft Teams Store
4.7/5
"Very satisfied with the Yablo services"
Choose a better way to manage your conversations
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