Yablo allows you to work on a single, shared copy of each of your conversations so that you can easily coordinate with your team.
Pick a conversation or assign it to colleagues so that everyone in your team knows who is responsible. Assigning conversations makes sure that no conversations are left unanswered or two team members start working on the same conversation.
Add comments to conversations to discuss them with your team, @mention teammates to get them involved and get back to customers faster.
As comments are separated from the regular email thread, you never risk that internal discussions end up in a reply to your customers by accident. External and internal discussions are nicely separated.
Yablo organizes your conversations as Kanban boards so you always have a clear view on what's going on. You can organize your conversations by owner, priority, tag, or even organize them in your own custom workflow.
When you organize your conversations by owner, you immediately see who has too much work on their plate and who has some time to spare. Delegating conversations becomes as easy as drag & drop
Getting buried under a pile of conversations because your team gets added in CC? Just to make sure you don't miss out on anything.
With Yablo, you get a personalized activity feed that automatically keeps you updated about all important conversations and events... and doesn't bother you with less important ones.
Watch the recording of our Yablo launch webinar and learn how teams use Yablo to work together, be more efficient and deliver a great customer experience.
No credit card required. No commitments.