Features

Team Collaboration

Collaborate with your team on customer communication, get responses faster and delight your customers.

Assign owners so no conversations are left unanswered

Yablo allows you to work on a single, shared copy of each of your conversations so that you can easily coordinate with your team.

Pick a conversation or assign it to colleagues so that everyone in your team knows who is responsible. Assigning conversations makes sure that no conversations are left unanswered or two team members start working on the same conversation.

Stop emailing about emails

Add comments to conversations to discuss them with your team, @mention teammates to get them involved and get back to customers faster.

As comments are separated from the regular email thread, you never risk that internal discussions end up in a reply to your customers by accident. External and internal discussions are nicely separated.

Kanban boards

Yablo organizes your conversations as Kanban boards so you always have a clear view on what's going on. You can organize your conversations by owner, priority, tag, or even organize them in your own custom workflow.

When you organize your conversations by owner, you immediately see who has too much work on their plate and who has some time to spare. Delegating conversations becomes as easy as drag & drop

Always in the known, never in the CC

Getting buried under a pile of conversations because your team gets added in CC? Just to make sure you don't miss out on anything.

With Yablo, you get a personalized activity feed that automatically keeps you updated about all important conversations and events... and doesn't bother you with less important ones.

Discover Yablo

Watch the recording of our Yablo launch webinar and learn how teams use Yablo to work together, be more efficient and deliver a great customer experience.

Choose a better way to manage your conversations

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